Subscription terms

This document is a public offer by KAKADU BEZOPASNYE TEKHNOLOGII LLC (hereinafter the "Company", "we") to provide access to the paid "Plus" subscription in the Kakadu AI application (hereinafter the "Service"). By paying for the subscription, the User confirms that they have read and agree to these terms as in effect at the time of payment.

1. Seller Details

• Full name: Limited Liability Company "KAKADU BEZOPASNYE TEKHNOLOGII"
• TIN (INN): 3804123520
• Tax Registration Reason Code (KPP): 380401001
• Primary State Registration Number (OGRN): 1253800018911
• Registered address: 665729, Irkutsk Region, Bratsk Urban Okrug, Bratsk, Tsentralny microdistrict, Sovetskaya St., 20, apt. 41
• Support email: KakaduAi@yandex.ru
• Support chat: available inside the app, "Support" section

2. Subject of the Agreement

Kakadu AI, an application with an AI assistant and file storage. Available on iPhone/iPad, Android, desktop (Windows, macOS, Linux), and in a browser.

Free access (indefinite, for everyone):

• 10 AI requests per day
• 1 GB of storage
• up to 5 devices
• up to 5 people in a family group
• Kids Mode (protection from adult content)

Paid "Plus" subscription, 1,990 rubles per month with automatic renewal:

• significantly more AI requests per day
• storage with no stated limit
• up to 5 people on a single subscription (family)
• up to 5 devices
• Kids Mode (protection from adult content)

3. Price and Currency

• In the Russian Federation: 1,990 rubles per month, VAT included.
• Outside Russia, when paying through the App Store or Google Play: the price is displayed in the local currency; the conversion and final amount are determined by the payment aggregator (Apple or Google), and the Company has no influence over this.
• The price is fixed for the User as of the date the subscription is purchased, see Section 13.

4. Automatic Renewal

The subscription renews automatically for a new period (1 month). The charge is made on the date corresponding to the date of the previous payment, unless the User has cancelled auto-renewal in advance.

5. Payment Methods

For payment through the App Store or Google Play, the Company is not technically able to cancel the subscription or issue a refund — this is done exclusively by Apple and Google.

6. How to Turn Off Auto-Renewal

• Card: in the app, "Subscription" section, the auto-renewal cancellation button, or by contacting support.
• Apple App Store: only through Apple ID settings; the User cancels it themselves, and the Company has no access to do this.
• Google Play: only through Google Play settings; the User cancels it themselves, and the Company has no access to do this.

7. Failed Charge

If the card charge is not successful, paid access is retained for a further 3 (three) days, during which the Company makes repeated attempts to process the charge. If the charge is not successful within this period, paid access ends and the User is moved to the free plan.

8. Family Access

The subscription is purchased by a single User ("the owner"), who also pays for it. The Owner may invite up to 4 additional people (up to 5 in the group in total), who receive paid access at no cost. Family group members cannot manage the subscription and do not make payments. If the owner does not renew the subscription, paid access ends simultaneously for all group members.

9. Pausing a Subscription

If a User had their own active subscription paid by card, and they joined another Owner's family group where a subscription is already active, their own subscription is paused: charges under it stop, and the unused paid days are not forfeited and are added to their subscription when they leave the group. This rule applies only to subscriptions paid by card. Subscriptions purchased through the App Store or Google Play cannot be paused this way.

10. Early Renewal

For payment by card, the User may pay for the next period in advance, without waiting for automatic charging. Paid days accumulate, up to a maximum of 12 months ahead. For subscriptions through the App Store and Google Play, this feature is not available.

11. Data After the Subscription Ends

After the paid subscription ends, previously uploaded files are not deleted and remain available for reading. Only uploading new files beyond the free volume (1 GB) is restricted.

12. Age Restrictions

The Service has a content age rating of 16+.

A paid subscription may be purchased by a legally capable individual who has reached 18 years of age. A minor may purchase a subscription only with the consent of their legal representatives (parents, adoptive parents, or guardians).

If a subscription was purchased by a minor independently, without the consent of legal representatives, the legal representative may contact the Company's support to cancel the subscription and request a refund in accordance with Articles 26 and 175 of the Civil Code of the Russian Federation.

13. Price Changes for Existing Subscribers

A User who purchased a subscription at the price in effect at that time continues to pay that price even after the price for new subscribers changes.

If the Company decides to move existing subscribers to a new price, it will notify them at least 30 days before the new price takes effect, via a push notification and an in-app notice.

14. Changes to These Terms

The Company may amend these terms. The new version is published at the same permanent address, indicating the new date and version. Previous versions of the document are archived and remain available; they apply to payments made while they were in effect.

15. Refunds

The terms and conditions for refunds are set out in a separate document, the "Refund Policy," available at https://kakadu-ai.ru/en/legal/refund-policy.

16. Privacy Policy

Available at: https://kakadu-ai.ru/en/legal/privacy-policy

17. Governing Law and Dispute Resolution

These terms are governed by the laws of the Russian Federation.

The parties shall seek to resolve any disputes and disagreements arising from this agreement through negotiation. The User may send a complaint in any form to KakaduAi@yandex.ru or through the support chat in the app. The response time for a complaint is 30 days from the date of its receipt.

If a dispute is not resolved through the complaint procedure, it shall be submitted to a court in the manner established by the legislation of the Russian Federation, taking into account the consumer User's right to choose the court in accordance with the Law of the Russian Federation "On Protection of Consumer Rights."

18. Document Version

• Effective date: 28.07.2026
• Document version: 2026-07-28